Cancellation & Refund Policy
To ensure smooth arrangements for accommodation, diving activities, transfers, and sightseeing, the following cancellation policy applies to the SSI Enriched Air Nitrox course:
| Timing | Refund |
|---|
| More than 45 days before arrival | Full refund, less any non-refundable fees or costs already incurred by service providers |
| 15–44 days before arrival | 50% of the total package price will be refunded |
| Less than 15 days before arrival | The booking is non-refundable |
| No-show or cancellation after arrival | No refund for unused services (accommodation, diving, transfers, sightseeing, certification) |
Diving, Weather & Operational Changes
Diving activities are subject to the diving center’s schedule, weather conditions, and sea conditions. If diving activities must be postponed or adjusted due to unsafe weather or sea conditions, the diving center may reschedule the activities where possible.
If the SSI Enriched Air Nitrox course cannot be completed because the participant does not meet the required certification, age, or medical-clearance requirements, the diving/certification portion of the package is non-refundable.
Medical & Participant Restrictions
Participants who are unable to dive due to medical reasons, lack of required certification, failure to provide required medical clearance, or failure to meet the program requirements are not entitled to a refund of the diving or certification portion of the package.
We strongly recommend that all participants purchase travel and dive accident insurance that includes coverage for cancellation, medical issues and diving activities.
Changes to a Booking
Any request to change the travel dates, participant details, accommodation, or other package arrangements will be subject to availability and may result in additional charges or cancellation fees imposed by the relevant service providers.
All cancellation requests must be submitted in writing and will be considered effective on the date they are received and confirmed by Diving Journeys.
By confirming the booking, the participant acknowledges and accepts the above cancellation and refund conditions.